Privacy Policy

WalsTrust Funds ensures your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, platform, and services.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

1. Scope of Policy

This Privacy Policy applies to:

  • Our website: https://www.walstrustfunds.com

  • All associated platforms, tools, products, and services provided by WalsTrust Funds.

  • All users, visitors, account holders, clients, and partners interacting with our services globally.

2. What Information We Collect

We may collect the following categories of personal and non-personal information:

a. Personal Identifiable Information (PII)

  • Full Name

  • Email Address

  • Phone Number

  • Physical Address

  • Country of Residence

  • Government-issued Identification (Passport, Driver’s License, National ID)

  • Banking or payment-related details

  • Documents related to scam or chargeback cases

  • Account login credentials

b. Technical Information

  • IP Address

  • Device Type and OS

  • Browser Type

  • Access Timestamps

  • Geolocation (when permitted)

  • Referral URLs and interaction behavior

c. Case-Specific Information

For chargeback, scam recovery, and refund services:

  • Transaction history

  • Merchant names and platforms

  • Communication records with scammers or merchants

  • Uploaded evidence, receipts, contracts, or chat logs

3. How We Use Your Information

Your data is used to:

  • Provide, manage, and improve our services;

  • Conduct investigations and process chargebacks, refunds, and scam recovery efforts;

  • Verify your identity and prevent fraud;

  • Communicate updates, service changes, or requests for additional information;

  • Analyze usage to improve platform security and performance;

  • Fulfill legal or regulatory obligations;

  • Charge and collect applicable service fees.

Note: Fees for services may be disclosed at the beginning or at the end of the service, depending on operational protocol.

4. Legal Basis for Data Processing

Depending on your location, we process your data under the following lawful bases:

  • Consent – You have given us permission to process your data for a specific purpose.

  • Contract – Processing is necessary to fulfill a contract or provide requested services.

  • Legal Obligation – Required by laws or regulations (e.g., anti-money laundering laws).

  • Legitimate Interests – For internal administrative purposes or fraud prevention.

5. How We Share Your Information

We do not sell your personal information to third parties. However, we may share data with:

  • Financial Institutions (e.g., banks, payment processors) during chargeback/recovery processes;

  • Regulatory Authorities or Law Enforcement, if legally obligated;

  • Service Providers – for hosting, security, analytics, and operational support;

  • Legal Representatives – if disputes or legal action are required;

  • Partners or Third Parties, only with your prior consent when necessary.

All service providers and partners are contractually bound to protect your data and comply with applicable privacy laws.

6. Data Retention

We retain your data only as long as necessary to:

  • Provide services and maintain records;

  • Comply with legal obligations (e.g., AML/KYC retention rules);

  • Resolve disputes and enforce agreements.

Upon completion or termination of service, your data may be archived for up to 7 years, unless otherwise mandated by law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience;

  • Monitor website traffic and performance;

  • Remember your preferences and session states;

  • Analyze behavior to improve services.

You can manage your cookie preferences via your browser settings. Blocking cookies may affect site functionality.

8. Data Security

We implement robust security protocols to protect your data, including:

  • SSL encryption for all data transmissions;

  • Multi-layered server firewalls and access controls;

  • Secure data storage with limited access;

  • Regular system audits and vulnerability testing.

Despite our efforts, no system is 100% secure. We cannot guarantee absolute protection from cyber threats or data breaches.

9. International Data Transfers

As we operate globally, your data may be stored or processed outside your country of residence. We ensure that such transfers comply with:

  • GDPR-approved standard contractual clauses;

  • Data protection laws of the respective jurisdictions;

  • Adequate security and privacy standards.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access to the personal data we hold about you;

  • Request correction of inaccurate data;

  • Request deletion ("right to be forgotten");

  • Object to processing or withdraw consent;

  • Request data portability;

  • File a complaint with a Data Protection Authority.

To exercise these rights, please contact us at: [Insert contact email]

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before submitting your data.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it immediately.

13. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated “Effective Date.” If changes are significant, we may notify you via email or platform notice.

Your continued use of our services after any changes indicates your acceptance of the revised policy.

14. Contact Us

For any questions, concerns, or privacy-related requests, please contact:

WalsTrust Funds
Email: info@walstrustfunds.com
Phone: +13129458259 
Website: https://www.walstrustfunds.com


By using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.